TowBoss

Towboss App Terms of Use

These App Terms of Use (these "App Terms") govern your download, installation, and use of the Towboss mobile app (the "App"), which is owned and operated by Towboss LLC ("Towboss," "we," "us," or "our"). The App gives members access to the Towboss community of towing business owners and to Towboss courses. By creating an account in, accessing, or using the App, you agree to these App Terms and our App Privacy Policy. If you do not agree, do not use the App.

1. ELIGIBILITY AND YOUR ACCOUNT.

You must be at least 18 years old to use the App. The information you give us must be accurate, and you agree to keep it up to date. Each account is for one person only. Do not share your login with anyone. You are responsible for all activity under your account. If you believe someone has accessed your account without permission, email info@mail.towboss.com right away.

2. MEMBERSHIP AND ACCESS.

Your access to the community and courses depends on an active membership. Your membership is also governed by any terms you accepted when you joined. Towboss may add, change, or remove community features, groups, or courses at any time.

3. COMMUNITY RULES.

The community is a place for towing business owners to ask questions and help each other. Be respectful. You may not:

  • post or send content that is unlawful, threatening, abusive, harassing, defamatory, obscene, sexually explicit, hateful, discriminatory, violent, or otherwise objectionable;
  • harass, threaten, bully, or abuse other members;
  • impersonate anyone, or misrepresent who you are or who you work for;
  • share another person's personal information without their permission;
  • post spam or unsolicited promotions, or use direct messages to send them;
  • post content that you do not have the right to share, including content that infringes someone else's intellectual property; or
  • upload viruses or harmful code, try to break or disrupt the App, or collect information about other members without their consent.

Towboss has zero tolerance for objectionable content and abusive users. Towboss may remove any content that breaks these rules, without notice, and may suspend or permanently remove any member who posts such content or abuses others.

4. REPORTING AND BLOCKING.

If you see content or behavior in the App that breaks these App Terms, report it using the App's reporting tools or by emailing info@mail.towboss.com. Towboss will review reports within 24 hours and will remove content, and remove the members responsible, when they break these App Terms. Where the App has blocking tools, you can also use them to block other members.

5. YOUR CONTENT.

You keep ownership of the posts, comments, messages, photos, files, and other content you share in the App ("Your Content"). You give Towboss a non-exclusive, worldwide license to host, store, copy, display, and share Your Content within the App and the community, as needed to run them and as described in our App Privacy Policy. You are responsible for Your Content, and you confirm that you have the rights needed to share it.

6. COMMUNITY ANSWERS ARE NOT PROFESSIONAL ADVICE.

Posts, comments, answers from other members, and course materials are general information only. They are not legal, insurance, tax, accounting, or other professional advice. Towing laws and rules vary by state and city, so check with a qualified professional before acting on anything you read in the App. Towboss does not check the accuracy of what members post and is not responsible for it.

7. COURSES.

Courses and other materials in the App belong to Towboss or its licensors. You may use them only for yourself and your own towing business while you are a member. You may not copy, record, download (except as the App allows), share, publish, or redistribute course materials, or let anyone else use your account to view them.

8. LICENSE TO USE THE APP.

Subject to these App Terms, Towboss grants you a limited, non-exclusive, non-transferable, revocable license to install and use the App on devices that you own or control, solely as permitted by these App Terms and by the usage rules of the Apple App Store or Google Play, as applicable. The App is licensed, not sold. You may not copy, modify, rent, lease, sublicense, or transfer the App; reverse engineer, decompile, or try to obtain its source code, except where the law expressly allows it; or break or get around any of its security measures.

9. OWNERSHIP AND SUGGESTIONS.

Towboss (or its licensors) owns all rights, including all intellectual property rights, in the App, the courses, and the Towboss name, logos, and trademarks. Towboss reserves all rights not expressly granted in these App Terms. If you send us ideas or suggestions about the App or the community, Towboss may use them in any way, with no royalty or other obligation to you.

10. SUSPENSION, TERMINATION, AND DELETING YOUR ACCOUNT.

Towboss may suspend or end your access to the App, and remove Your Content, if you break these App Terms, if your membership ends, or if Towboss decides it is necessary to protect the community, other members, or the App. You may stop using the App at any time. To delete your account and its data, use the delete option in the App's account settings where it is available, or email info@mail.towboss.com from the email address linked to your account. Sections 3, 5, 6, 7, 9, and 11 through 20 survive any termination.

11. DISCLAIMERS.

THE APP, THE COMMUNITY, AND THE COURSES ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, TOWBOSS MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NONINFRINGEMENT. TOWBOSS DOES NOT WARRANT THAT THE APP WILL BE UNINTERRUPTED, SECURE, OR WITHOUT ERRORS, OR THAT ANY CONTENT IN THE APP, INCLUDING CONTENT POSTED BY MEMBERS, IS ACCURATE OR COMPLETE.

12. LIMITATION OF LIABILITY.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, TOWBOSS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF DATA, BUSINESS, OR PROFITS, ARISING OUT OF OR RELATING TO THE APP, THE COMMUNITY, OR THE COURSES, EVEN IF TOWBOSS WAS TOLD THAT SUCH DAMAGES WERE POSSIBLE. SOME JURISDICTIONS DO NOT ALLOW THESE LIMITATIONS; WHERE THEIR LAWS APPLY, THIS SECTION APPLIES TO THE MAXIMUM EXTENT THEY ALLOW.

13. INDEMNIFICATION.

You will indemnify and hold harmless Towboss and its officers, employees, and agents from any third-party claims and related damages, liabilities, and expenses (including reasonable legal expenses) arising from Your Content, your use of the App, or your breach of these App Terms.

14. GOVERNING LAW AND DISPUTES.

These App Terms shall be governed by and be subject to the exclusive jurisdiction of the courts located in Bristol County, Massachusetts. You agree to submit to the jurisdiction of those courts for any dispute relating to these App Terms or the App. Before starting any legal proceeding, the parties agree to first try to resolve the dispute through good-faith negotiation.

15. APPLE-SPECIFIC TERMS.

If you downloaded the App from the Apple App Store, the following terms also apply:

(a) Acknowledgement. These App Terms are concluded between you and Towboss LLC only, and not with Apple Inc. ("Apple"). Towboss, not Apple, is solely responsible for the App and its content.

(b) Maintenance and Support. Apple has no obligation whatsoever to provide any maintenance or support services for the App.

(c) Warranty. If the App fails to conform to any applicable warranty, you may notify Apple. To the maximum extent permitted by law, Apple has no warranty obligation whatsoever with respect to the App beyond what its own terms provide. Any other claims, losses, liabilities, damages, or expenses attributable to any failure to conform to any warranty are Towboss's responsibility, to the extent not disclaimed in these App Terms.

(d) Product Claims. Towboss, not Apple, is responsible for addressing any claims by you or any third party relating to the App or your possession and use of it, including: (i) product liability claims; (ii) any claim that the App fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection, privacy, or similar laws.

(e) Intellectual Property Rights. If a third party claims that the App or your possession and use of it infringes that third party's intellectual property rights, Towboss, not Apple, is solely responsible for the investigation, defense, settlement, and discharge of that claim.

(f) Legal Compliance. You represent and warrant that (i) you are not located in a country that is subject to a U.S. Government embargo or that has been designated by the U.S. Government as a "terrorist supporting" country, and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties.

(g) Third-Party Terms. You must comply with any applicable third-party terms of agreement when using the App (for example, your wireless data service agreement).

(h) Third-Party Beneficiary. Apple and its subsidiaries are third-party beneficiaries of these App Terms, and upon your acceptance of these App Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these App Terms against you as a third-party beneficiary.

16. GOOGLE PLAY.

If you downloaded the App from Google Play, these App Terms are between you and Towboss only, not Google LLC ("Google"), and Google is not responsible for the App. Your use of the App must also comply with the Google Play Terms of Service.

17. CHANGES TO THESE APP TERMS.

Towboss may update these App Terms from time to time by posting a new version on this page with a new effective date. If the changes are significant, we may also notify you in the App or by email. If you keep using the App after an update, you accept the updated App Terms.

18. GENERAL.

If any part of these App Terms is found unenforceable, the rest stays in effect. If Towboss does not enforce a provision, that is not a waiver of it. Headings are for reference only.

19. NOTICE TO CALIFORNIA RESIDENTS.

If you are a California resident, under California Civil Code Section 1789.3, you may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 N. Market Blvd., Suite S-202, Sacramento, California 95834, or by telephone at (800) 952-5210 in order to resolve a complaint regarding the App or to receive further information regarding use of the App.

20. CONTACT.

Questions, complaints, or claims about the App may be sent to Towboss LLC, 1 Washington Mall #1482, Boston, MA 02108, or info@mail.towboss.com.

Effective: October 20, 2026